Registration Call Center
Mynet offers a sophisticated call center to support your event, including:
- Dozens of computerized representative stations for maximum flexibility;
- VoIP telephone systems;
- A unique telephone number for each project, with clienttailored answering services;
- Designated voicemail for calls received after work hours;
- Real-time performance monitoring;
- High quality telemarketing services for potential target audiences;
- Reminder follow-up services as the date of the event / project approaches.
The call center system is flexible and gives managers the ability to make changes or provide updates to registrants throughout the process.
- Clients are provided with usernames and passwords for each project so that they can easily monitor progress.
- The system uses personalized, field-tested call scripts and project-trained teams.
- Mynet ensures that there is full synchronization between systems so that only appropriate clients are contacted (i.e. not those who have already registered).
- Email / SMS / fax services are available to send registration confirmations and event information.
- A personal project manager manages each project and serves as the contact person between the call center representatives and the client.
We look forward to serving you.
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